View opening hours + covid-19 ADVICE here

Brisbane Powerhouse

Advice on COVID-19

[UPDATE AS AT 29 MAR, 2021]

To meet the recent Queensland Government restrictions to prevent the spread of COVID-19, Brisbane Powerhouse will be closed from 5pm Monday 29 March, 2021 reopening at 11.30am Saturday 03 April, 2021.

Box Office is available from 9am-5pm Monday 29 March–Thursday 01 April via email only at

Bar Alto will also close from 5pm Monday 29 March, 2021 reopening at 11.30am Saturday 03 April, 2021.

Mary Mae’s Bar & Kitchen will close from 3pm Monday 29 March, 2021 reopening at 12noon Friday 02 April, 2021.

Jan Powers Farmers Markets will continue to trade as normal on Saturday 03 April, 2021.


Brisbane Powerhouse Opening Hours

Mon + Tue CLOSED
Wed 11.30am until late
Thu–Sat 9am until late
Sun 11.30am–6pm

bar alto opening hours

Mon + Tue CLOSED
Wed 11.30am until late
Thu–Sat 9.30am until late
Sun 11.30am–5.30pm

For reservations, please call the restaurant on (07) 3358 1063 or visit

mary mae’s bar + kitchen opening hours

Mon–Wed 8am–3pm
Thu 8am–9pm
Fri–Sun 8am until late

For more information, visit


We take the safety of our patrons, staff and artists seriously with all events at Brisbane Powerhouse following Queensland Government COVID-19 guidelines. Being COVID Safe is a shared responsibility.

To allow us to bring you great shows safely, we all need to follow the COVID Safe Guide for ticketed shows.

If patrons do not comply with protocols, or authorised requests, they will be refused entry or asked to leave immediately without refund or further recourse.

  • If you are unwell, please refrain from attending events at Brisbane Powerhouse. Please read our Terms and Conditions of Sale which are in addition to Ticketek’s Terms and Conditions of Sale prior to purchasing tickets.
  • Mask wearing. As of 29 March 2021, masks are mandatory for all Greater Brisbane residents when they are outside their homes.
  • Maintain social distancing. Keep a safe distance away from others where possible, including when arriving at the venue and queuing at the bar. Please note signage that will assist you to adhere to social distancing practices while in the venue.
  • Contactless payment only. No cash will be accepted.
  • Provide us with your details. It is a condition of entry that we collect your contact details including full name, mobile number, email address OR residential address before you enter the building. You can provide this information prior to the event or check in via QR Code on the night of your event.
  • Have your ticket/s ready. Know the door number and location of your seats before you enter the theatre and follow the instructions from staff while we load the theatre.
  • Stay in your seat and enjoy the show. Please do not move seats once inside the theatre.
  • Follow instructions from the venue staff. It is a condition of entry that you follow all instructions given to you from our Front of House staff. If you have any questions, please don’t hesitate to ask.


The below list of performances and/or installations at Brisbane Powerhouse have been postponed:



The below list of performances and/or installations at Brisbane Powerhouse have been rescheduled:



The below list of performances and/or installations at Brisbane Powerhouse have been cancelled:

Brisbane Powerhouse

Ticket buyers will be provided with a full refund.

  • If you purchased your tickets online, the card holder will receive an automatic refund within the next 15–20 working days.
  • If you purchased your tickets over the phone or counter at Brisbane Powerhouse, our friendly team will be in touch with you soon to organise a refund.

We will be in contact with you via email to provide further information regarding this cancellation. If you have any questions about your refund, please contact our Box Office on

Brisbane Powerhouse is closely monitoring the evolving situation around the spread of COVID-19 and is receiving regular updates and advice from experts and authorities including the Australian Government, Queensland Government, Brisbane City Council and industry bodies.

If you have any questions with regards to an upcoming performance at Brisbane Powerhouse, please contact the Box Office on


We would like to acknowledge the global scale of this challenge and the uncertainty faced by each of us as individuals and as a community.

Brisbane Powerhouse is more than just a great building. We are a not-for-profit organisation, a community of creators, movers and dreamers and part of the very fabric of Brisbane.

If you are in a position to help us invest in the future of local artists, the creation of new works and to keep our awe-inspiring building operating during this challenging time, we encourage you to support the Brisbane Powerhouse Foundation with a tax-deductible donation.


  • We encourage you to download the COVIDSafe app.
  • To access up-to-date Australian information and resources on COVID-19 visit Queensland Health and the Australian Government Department of Health.
  • Please find relevant media releases from Live Performance Australia, the peak body for Australia’s live performance industry here.
  • For global up-to-date information on COVID-19 visit the World Health Organisation (WHO) website.
  • Coronavirus Health Information Line – for information on COVID-19 call 1800 020 080, 24 hours a day, 7 days a week.
  • healthdirect hotline – to speak to a registered nurse about your health concerns call 1800 022 222, 24 hours a day, 7 days a week.
  • If you have travelled to a high-risk country in the last 14 days and are unwell you can call 13 HEALTH (13 43 25 84) for health advice.
  • If you have concerns about your health, speak to your doctor.



How long will it take to receive my refund?

In this unprecedented situation, our Box Office is fielding a tremendous volume of requests and we greatly appreciate your patience, support and understanding. If your show has been cancelled or you have requested a refund, you can expect to see your refund appear in your nominated bank account or credit card in 15-20 working days. If you’re concerned about your refund, please contact our Box Office on


How is this coronavirus spread?

The coronavirus is most likely to spread from person-to-person through:

  • direct close contact with a person while they are infectious
  • close contact with a person with a confirmed infection who coughs or sneezes, or
  • touching objects or surfaces (such as door handles or tables) contaminated from a cough or sneeze from a person with a confirmed infection, and then touching your mouth or face.
  • Most infections are only transmitted by people when they have symptoms. These can include fever, a cough, sore throat, tiredness and shortness of breath.

How can we help prevent the spread of coronavirus?

Practising good hand and sneeze/cough hygiene is the best defence against most viruses. You should:

  • wash your hands frequently with soap and water, before and after eating, and after going to the toilet
  • cover your cough and sneeze, dispose of tissues, and use alcohol-based hand sanitiser
  • and if unwell, avoid contact with others (stay more than 1.5 metres from people).

Should I wear a surgical mask?

From 29 March 2021 wearing a mask is mandatory. Surgical masks in the community are helpful in preventing people who have coronavirus disease from spreading it to others.

Who needs to isolate?

Specific requirements are in place for people who have returned from a country or region that is at high or moderate risk for COVID-19, or think may they have been in close contact with a confirmed case of coronavirus.

Go to for the list of at risk countries and isolation requirements.

What do I do if I develop symptoms?

If you develop symptoms (fever, a cough, sore throat, tiredness or shortness of breath) within 14 days of leaving country or region that is at higher risk for COVID-19, or within 14 days of last contact of a confirmed case, you should arrange to see your doctor for urgent assessment.

Go to travellers for the current list of high or moderate risk countries.

You should telephone the health clinic or hospital before you arrive and tell them your travel history or that you may have been in contact with a potential case of coronavirus. You must remain isolated either in your home or a healthcare setting until public health authorities inform you it is safe for you to return to your usual activities.

While coronavirus is of concern, it is important to remember that most people displaying symptoms such as fever, cough, sore throat or tiredness are likely suffering with a cold or other respiratory illness – not coronavirus.

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Home Advice on COVID-19


119 Lamington St,
New Farm QLD 4005

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(07) 3358 8622

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