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Visit

General

How do I buy tickets? Tickets are available online (See What’s On), over the phone and in-person. Call our Box Office 61 7 3358 8600.

Where do I pick up my tickets? Tickets will be available for pick up from Box Office 60 mins before the performance. Tickets are able to be posted to your nominated address for a fee.  Delivery time may vary dependent on destination.

I have a group of friends who would like to attend a show. Is there a group price available? Group prices are offered on a number of the shows at Brisbane Powerhouse. Look for the group price e.g. $25 (groups 6+). Please check the event information or ask the Box Office staff when booking.

Is there any show etiquette that I should be aware of? Switch off your mobile phone prior to entering the theatre. Please refrain from talking during the performance (unless it’s during audience participation). Photography is not permitted.

How do I get to Brisbane Powerhouse? See Getting Here.

Is parking available? There is limited free-of-charge, all-day, on-site car parking at Brisbane Powerhouse. If you are travelling by car, please arrive 40-50 minutes early to secure a park. Additional free parking is available in New Farm Park accessible via our link road, which is opened after 5pm on performance days.

What is the duration of the shows? The duration of shows depends on the type of show, however most events are between 60 and 90 minutes long. Films and concerts may run longer. Please check the event information or ask the Box Office staff when you pick up your tickets.

Will there be an interval? Events with a longer duration may have intervals. Please check the event information or ask the Box Office staff when you pick up your tickets.

What should I wear? Come as you are. There are no rules or dress codes. Some people come to events in jeans and runners, others wear smart casual or even dress up for an evening out.

What time should I arrive? It’s best to arrive at least 40-50 minutes before the show start time to find a car park, pick up your tickets at Box Office and make your way to the venue. The doors of the venue will open approximately 10-15 minutes prior to show time.

Is there an ATM on site? An ATM is located on the main level of the building beside the elevator.

Is there food and drink available? Brisbane Powerhouse has two on-site restaurants; Bar Alto and WATT. More information can be found on the Eat + Drink page.

Can I bring my drink into the theatre? You are welcome to enjoy your drink in our theatre spaces. However, if you are seated in the balcony or upper galleries, we require you to pour your drink into a plastic cup for safety reasons. In some instances, an artist or promoter will request a dry theatre, so when in doubt please ask an usher.

Where can I stay around Brisbane Powerhouse? There are a number of hotels and hostels located within a short distance to Brisbane Powerhouse. These include The Johnson, Tryp HotelSofitel Brisbane, Kirribilli Riverfront ApartmentsEdward Lodge, and Heal House. For alternative hotels in Brisbane, check HotelsCombined.