YOUR SHOW

• We recommend arriving a minimum 30 minutes prior to the start time of your show.
• Our Box Office will open 60 minutes prior to the show. Please ensure you have your tickets ready on your mobile device as you arrive for your show.
• Please check your ticket for the start time, theatre and door number of your show.
• Please check age restrictions, babes in arms policies and other warnings on the Brisbane Powerhouse website for your show/event prior to attending.
• Some shows will have lockouts. Please check the event page to check if your show has one.
• Unauthorised use of camera or recording equipment is not permitted. 
• If you have any accessibility requirements, please contact our Box Office team at [email protected] or 07 3358 8600.

• If you have misplaced your tickets please contact our Box Office team at [email protected] or 07 3358 8600 before contacting Ticketek.
• If you cannot attend an event you hold tickets for, you can re-sell these through Ticketek Marketplace. Ticketek Marketplace is an authorised re-seller and tickets sold or purchased through this site will be accepted at our venue.

• If you have any accessibility requirements, please contact our Box Office team at [email protected] or 07 3358 8600.
• We have six designated accessible parking spaces available for permit holders. A lift operates from the Stores Building (car park level) to the Powerhouse Plaza where the main entrance to the Brisbane Powerhouse is located.
• For patrons who require assistance travelling from our car park to our theatres, Brisbane Powerhouse can make arrangements to accommodate your needs with 24 hours advance notice. A wheelchair can also be made available on request whilst the patron is visiting Brisbane Powerhouse. 
• More information on Accessibility at Brisbane Powerhouse can be found here.

PUBLIC TRANSPORT

• Using public transport is the best way to get to Brisbane Powerhouse.
• The New Farm Ferry Terminal and bus services 195, 196 and 199 are a short walk from Brisbane Powerhouse.
• For more detailed public transport information, please click here.

PICK-UP AND DROP OFF

• Our dedicated pick-up/drop-off area for taxi/rideshare and coaches is in New Farm Park, adjacent to Brisbane Powerhouse.

• There are 148 parking spaces (paid parking) and six accessible parking spaces for permit holders.
• The Brisbane Powerhouse car park operates 24/7 and you will be required to pay for parking if visiting for more than 30 minutes.
• Skip the queue – If you park after 5pm, you can pay a $14 flat rate at the auto pay station adjacent to the car park when you arrive. This means you can skip the queue for the paystation when you leave.
• Please note, there are two exits – one out to Brunswick Street and another out via Lamington Street.
• Car parking is also available in New Farm Park. Approximately 200 free spots. 
• Please be mindful of our neighbours. If you are driving, ensure you park in dedicated parking areas.

• There are two permanent restaurants on-site at Brisbane Powerhouse – Bar Alto and Mary Mae’s Bar + Kitchen. Please check the restaurants websites or social media accounts for opening times and bookings.
• If you wish to eat before the show, it’s recommended that you place your order no later than 60 minutes before the show start time, or make a booking at least 2 hours before your show.