Access

BOOKING TICKETS

Accessible seating options are available for wheelchair users and disabled patrons. Please notify Box Office (07 3358 8600) of your requirements at the time of booking, a minimum of 24 hours in advance. Please note that balcony seating in the Powerhouse Theatre is not wheelchair accessible.

COMPANION CARD

Companion cards are accepted for events at Brisbane Powerhouse unless otherwise stated. Please advise that you will be using a companion card at the time of booking. Companion cards must be presented when collecting the tickets.

PARKING

We have five designated accessible parking spaces available for permit holders. A lift operates from the Stores Building (car park level) to the Powerhouse Plaza where the main entrance to the Brisbane Powerhouse is located.

For patrons who require assistance travelling from our car park to our theatres, Brisbane Powerhouse can make arrangements to accommodate your needs with 24 hours advance notice. A wheelchair can also be made available on request whilst the patron is visiting Brisbane Powerhouse. 

BUILDING

All levels of Brisbane Powerhouse are accessible by lift. The Turbine Platform can be accessed via ramp. On entry to the theatre, an usher will direct you to your seats.

If you need any assistance, please approach one of our friendly staff.

TOILETS

Wheelchair accessible toilets are located on all levels.

ACCESS KEY

Access Key is a customised accessibility guide that provides convenient information about accessing Brisbane Powerhouse. Access Keys are universally designed and suitable for all people, regardless of ability.

AUSLAN INTERPRETED PERFORMANCES

Brisbane Powerhouse has multiple Auslan performances throughout the year. In April 2022, we launched flex, a program committed to offering accessible year-round programing for arts lovers. Flex is primarily focused on engaging our Deaf community through Auslan interpreted performances with a vision to expand our accessibility offerings into the future.

Find out more about flex here.

RELAXED PERFORMANCE

Relaxed Performances are specially adapted to be accessible to a wide range of audiences who would benefit form a more relaxed environment. This can include but is not limited to people with autism, those with a learning disability or anyone with a sensory predisposition. All patrons who feel this performance might suit their specific needs are warmly encouraged to attend.

During the performance, house lights will remain on, but dimmed to ensure a comfortable environment. Patrons are welcome to exit and re-enter the theatre at any time as required and ushers will be available to assist. Audience members are also welcome to bring items such as earphones, ear plugs, fidget toys, appropriate muted electronic devices into the theatre to enjoy the performance.

ASSISTED LISTENING DEVICES (HEARING LOOP)

Please notify Box Office at the time of booking should you require a Hearing Loop. Our hearing loop has an earpiece that sits over your ear and may be used without a hearing aid. 

SOCIAL STORY

This Social Story is suited for a person who may live with autism spectrum disorder, a language disorder, social communication difficulties and/or a cognitive delay/disability.

WEBSITE ICONS

Brisbane Powerhouse lists all available accessibility options for performance on event pages.